How to use us:
Prescriptions
All prescriptions are generated by our computer for safety. Our computer software will help us to know about any potential
medication_10
conflicts and interactions.

You can take your prescription to any retail
Pharmacy for dispensing. Unless you are exempt, you will need to pay the Pharmacist the Prescription Charge (currently £8.60) for each individual item.
A pre-payment certificate may be more economical if you are likely to require more than 12 individual items over a 12 month period (it currently costs £104).

Many people do not have to pay prescription charges e.g. due to age, certain benefits, pregnancy, certain medical conditions, for medicines received at hospital or walk-in centres etc. For full information on prescription charges and all the different exemption categories (it's very complex!): NHS prescription charges

Repeat Prescriptions
Once you are stabilised on a medicine that you will need long term, we can give a 2 month (56 day) supply at a time - except for certain potentially more dangerous drugs, or unless you are over 75yrs, when you will receive a one month (28 day) supply.

To re-order your repeat medicines, you can do this online or by ticking the items on the right hand side of your prescription computer slip provided and send it to us or hand in at reception. (You may also fax your request on 0208 905 0946 though fax is being eased out of the NHS due to insecurities). If you lose this slip, please ask at reception for a request form for your medicines.

Please leave at least 48 working hours for us to process your request before coming to collect it. If you prefer you can send an SAE for us to return your prescription.

If you have
urgent need for a repeat prescription due to unforeseen circumstances, please let the receptionist know.

We are part of the electronic prescription service (EPS). You order your prescriptions in the usual way but just go straight to the chemist to collect as we send the order electronically - see below for details.

Many pharmacists offer an ordering and collection service for you, even sending you reminders. Make sure you tell them if you don't need certain items - do not let them order automatically without checking what you need as it can led to wastage.

Medication reviews are needed, usually every 6 or 12 months and we shall ask you to make an appointment with the doctor or nurse. There are certain important checks we need to perform to ensure your medicines are still doing their job and are not causing any problems and that your condition is monitored. When the computer indicates a review is due, please do not delay as the computer blocks any further issues once you are overdue. If you have been unable to come in time, please NEVER stop your medicines; let us know the circumstances and we shall issue a prescription to keep you going.

Ask us to help
synchronise your medicines so you can request them all in one go.

Certain medicines such as the Contraceptive Pill or HRT (Hormone Replacement Therapy) can be supplied in 6 month quantities for your convenience but to do this the nurse or doctor may need to see you.

Non-repeat medicines, which you may have only occasionally, can be requested on a medication request form or on-line request but we may ask to see you.

Hospital Outpatient prescriptions are commonly given as requests to the GP to prescribe, though sometimes the prescription will be intended for dispensing at the hospital pharmacy, especially if the need is urgent or the drugs are for hospital supply only.

Private prescriptions from another doctor should normally be cashed at a pharmacy. We are not obliged to convert these to NHS prescriptions. Once you are established on the medicines we can provide repeat prescriptions on the NHS as normal provided we have received written information from that doctor and that we judge the prescription is appropriate. Some prescriptions may be for medication which is not in our practice drug formulary and we may substitute it for something similar.

Many excellent and important medicines are available Over The Counter (OTC) at Pharmacies. They do not not need to be prescribed by a Doctor and indeed you can save yourself a lot of money as many are cheaper than the Prescription Charge. Pharmacists are highly trained in giving sensible advice about self-help for minor illness, please ask them or take a look here.

Taking your medication abroad may require you to take a letter of authorisation with you, even in Europe. Every country has its own rules and it can be complex. Make sure you check in good time. See here for further details.

Electronic Prescription Service (EPS)

We can send your prescriptions direct to your chosen pharmacy instead of printing them out, so the pharmacy can get them ready for you without having to take the prescription along. All you have to do is ask the doctor, or you can sign a form at the pharmacy.

It makes it easier to obtain your repeat prescriptions - just request them on-line (or in writing) and then collect the medicines from the pharmacy. Many pharmacies will also do the ordering for you.

It is still important to see you from time to time to make sure all of your monitoring checks are up to date, so please take note of the messages we send that the pharmacist will pass on to you.

You can find information about EPS (in many languages) here

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Your Home Medicine Cupboard
It is well worth keeping a small stock of useful medicines at home in your (locked) first aid cupboard , for instance pain killers (analgesics) such as Paracetamol, Ibuprofen or aspirin (children under 16 and people with asthma should not take aspirin) Paracetamol (for example, Calpol) or ibuprofen syrups (or both) for children, Mild laxatives, Anti-diarrhoeal medicines, Indigestion remedy (for example, antacids) Travel sickness tablets, Sunscreen - SPF15 or higher Sunburn treatment (for example, calamine). For more detail see NHS Direct Medicine Chest