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Our 'front door'. Consult any time and get a response by the end of the next working day or sooner! For all medical and administrative problems and requests. No registration needed.

For Repeat Prescriptions, Tests Results, Non-doctor appointments (Nurses, Phlebotomy etc), Medical Records. Register for this service and download the App.

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Facebook Check out our Facebook Page

DUE TO STAFF SICKNESS AND OVERWHELMING DEMAND PHONE QUEUES HAVE DEVELOPED. We have redeployed staff to help out but apologise for keeping you waiting. If you require medical help, eConsult is the quickest way

WE ARE STILL EXPERIENCING INCREASED LEVELS OF DEMAND.
To reduce risk we turn off eConsult each weekend
from Fridays 6.30pm until Mondays 8am.
We apologise for any inconvenience.

FLU VACCINATION has now started and we are calling up the various risk groups by SMS. Full details on this year's flu vaccinations here

ONLINE CONSULTATION SYSTEM RE- PROCUREMENT - News here

Dr Mehrali is sadly leaving the practice soon - he has written a message to patients

Patient Zoom Meeting Wed November 3rd 6:30pm
Log in here Please send any questions in advance to patient.willowtreefamilydoctors@nhs.net or use Chat during the meeting.

COVID-19 PANDEMIC UPDATES

COVID-19: CURRENT SITUATION

  • All over 50s now offered booster (you will be called up)
  • Healthy 12-15yr olds will be vaccinated at school.
CURRENT CORONAVIRUS RULES - Step 4 level: use personal judgement and continue to take care in view of high levels of Delta (Indian) Variant - eg.wear mask in crowded areas and public transport and keep personal distancing. And get vaccinated!
COVID rates are very high locally so do take care and look after everyone in our community. It has not gone away and people are still in hospital, on ventilators and some dying. Northwick Park Hospital has been on Black Level alert in the last few days meaning it is working over-capacity and struggling.
FULL DETAILS on the pandemic on our COVID-19 PAGE
National advice on all aspects of Covid-19 from Gov.UK

WE REMAIN OPEN
We have been open all through the pandemic and seeing patients face to face where necessary (despite what you might read in certain sensationalist newspapers).
GP services, the wider NHS and social services are re-setting as circumstances allow and are trying to sort out the back-log.
We still cannot operate an 'open-door' as
circulating virus levels are still high with rising levels of the Delta variant, so please come to the surgery only if you have an appointment or have been asked to. We see people who need a F2F visit but many things can be dealt with more efficiently by other means.
Use
eConsult or phone for advice and instead of booking an appointment and use Patient Access to view your results, repeat prescriptions , hospital letters etc.

We have access to hospital consultants for
specialist advice and guidance using a secure system called Rego (shortlisted for a special award!). This helps manage complex problems which would otherwise require referral and a long wait. Referrals still take place though there is a massive backlog for the hospitals to deal with. This will take months, or longer, to manage.

If attending the surgery, please continue precautions such as wearing a properly fitted face mask and using hand sanitiser when entering.

FOR URGENT MEDICAL HELP

The surgery is OPEN as normal. Instead of booking an appointment, use eConsult which is available any time of the day or night (except weekends and BHs) with a response usually the same 24hr working period that we receive it. eConsult has advice on how to respond to urgent medical problems.
  • For Possible Covid-19 issues use the NHS Online Covid checker (or phone 111 if no access)
  • For Emergencies phone 999
  • For Out of Hours advice or care phone 111 as usual.

COVID VACCINATION
- It is vital for you to get both doses of yours as soon as possible and the booster for over 50s.

Everybody over the age of 16yr is recommended to have a vaccination and to get your second dose after 8 weeks (shortened schedule) and also those over 12yr with underlying health
conditions
(16/17yr olds will be called up, not for self-booking).
  • All over 50s are now offered a booster at least 6 months after their second vaccination. This is to top up falling immunity, especially in view of the variants circulating. You will be called up, so please wait your turn.
  • Healthy 12-15 year olds will be vaccinated at schools, not at the GP surgery or other local sites
You have a choice of vaccination sites: our local GP run centres ('Harness GP Federation') at Park Royal, Central Middx. Hospital. GP practices do not have supplies of vaccines.
If you have missed your invitation please apply on this link or call 119.

The Oxford/Astra Zeneca (for the over 40s) and Pfizer-BioNTech vaccine (for all ages) are available. The Moderna vaccine has been approved and is also available for all ages.

Vaccination rates in Brent are worryingly low. Only 53% are fully vaccinated (compared to 78% nationally, as of Aug 27th) and just 61% have received one vaccination (compared with 88% nationally).
This puts us all at risk as it allows the virus to continue to circulate and mutate.
People being admitted to hospital and suffering serious illness are almost all unvaccinated or partially vaccinated.
The vaccine is safe and highly effective so please persuade friends and family who have not had theirs to get it as soon as they can. This will avoid serious illness and reduce the risks of Long Covid.
Some quick rebuttals of the many bits of misinformation around the social media

To get your Covid-19 vaccination status:
To show others that you’ve had a full course of the COVID-19 vaccine. This important especially when travelling abroad to some countries or territories.
Get your status on the free NHS App (this is not the special Covid tracking App).
If you do not have a smartphone you can request this on paper from 119 (takes 5 days)
Please do NOT contact the surgery for COVID-19 status - we cannot provide letters showing this.
If you are travelling you will also need to show proof of an antigen test (lateral flow or PCR) before travel and on return and you may have to isolate at either end. The rules change frequently and are complex, so check: https://www.gov.uk/foreign-travel-advice

COVID VACCINATION details here
Beware of Covid vaccine fraud

The surgery operates 'Digital First'.

From June 1st 2020 we moved to
'Digital First' in line with NHS strategy. To get medical care or an admin request, please send an eConsult from the big banner on our homepage or here (from your phone, tablet or PC).

This video explains what eConsult is all about
CHECK OUT OUR NEWS PAGE FOR FULL DETAILS
NHS information about Online Consultations

If you cannot use eConsult, please phone and speak to a receptionist. We are here to help you but using the phone can be less efficient and delays access for those who really need it.
eConsult is being developed all the time so if you used it in the past and found it difficult, try it again - you may be surprised! We recognise it is not ideal and there are big plans for it to become very much better.


Disclaimer This website is to inform our patients of our services and provide general educational material concerning health. Any information, opinions, data or images are provided in good faith for the interest and benefit of our patients and not for any commercial gain. We are not offering professional advice concerning the particulars of any individual's health and cannot be responsible for the accuracy of the information presented or the content and reliability of information on linked external sites and request that you make your own judgements and use the information at your own risk. We cannot always keep all the information up to date, though we try our best. If you have any concerns about any of the content on this site, broken links etc please contact us.

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