New Patients:
Registering at Willow Tree

We normally accept patients living within our
practice catchment area.
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We prefer to register whole families as it assists better medical care.

Registration is a bit bureaucratic. There are some forms to fill in, either online or at the surgery. We are supposed to check your identity and address, though we do not insist on this if you cannot provide it and this is included in our registration policy. If you are currently homeless , or of no fixed abode, or cannot supply any identification for any reason, we can register you at the surgery address, so please don't be afraid to tell our staff.

We want to meet you: once your registration has been processed we offer you an appointment for a New Registration Health Check and if you are on long term medication or require monitoring for a long term condition you will need an appointment with a doctor to plan your care.

Registration Process:

1   You will need to fill a GMS-1 NHS registration form which you can download. (this can't be filled in online, which is a bit daft, we know). It can be tricky to read so here is an easy-read version.

2   Adults complete the six page download registration forms (Health Questionnaire Opt-out for National Summary Care Record, Consent for receiving SMS Text Messages, Application for Online Services, Audit-C Alcohol & Smoking Questionnaire). Here is an easy-read version .

3   You can email or bring these forms and proof of address (one of the following which states your name and address: a utility bill less than 6m old, phone bill, bank statement, a current landlord's agreement or rent book, council tax bill, pension book, benefit book, Home Office permission to stay, driving license, university/college residence document, TV license, HM Revenue & Customs statement, home insurance policy, other document from a reputable source). They can be scanned and emailed to us

4
   You will be offered a New Registration Health Check appointment with one of our nurses (or doctor if you take repeat prescriptions or have complex medical needs) - for everyone over the age of 5yrs. This enables us to record important details, to assess your health needs and start planning your medical care at Willow Tree. When you attend for this health check, please bring a urine sample (collect a urine sample bottle from reception) and the immunisation records (Red Book) of your children and any medication you are taking. If you have not already done so you will be invited to complete the six forms above.

You can download the above instructions here: For Adults, For Children 5 and under.

Treatment for Visitors
If you have visitors who need urgent treatment we may be able to see them as "temporary residents". Please ask at reception. If they are visiting from abroad, certain countries have reciprocal health agreements but visitors from other countries may have to pay for our services. You can check eligibility here.